Basic Info.
Frequently Asked Questions
Q1: What is the minimum order quantity (MOQ)?
We offer low MOQ requirements to help our customers develop their business rapidly, with sufficient stock available for many items.
Q2: What are your payment terms?
We accept D/P, T/T, L/C, and provide flexible payment options such as OA 60 days for clients with good credit qualifications.
Q3: Do you support OEM and ODM services?
Yes, both OEM and ODM designs are accepted. We have an elite team to assist with your specific product requirements.
Q4: How long is the sample lead time?
The typical sample lead time ranges from 7 to 14 days depending on the complexity of the design.
Q5: Which ports do you normally ship from?
Our main loading ports are Ningbo and Shanghai, but we can coordinate based on customer needs.
Q6: What languages does your service team support?
We provide multi-language services including English, Russian, Spanish, French, and Portuguese to ensure smooth communication.