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Frequently Asked Questions
How is the product quality controlled?
We provide a free pre-production sample before mass production and conduct a final inspection before shipment through a dedicated quality inspection line.
What products can I customize?
We accept customization for dog collars, leashes, harnesses, and other pet products based on a low MOQ of 10pcs for logos and designs.
What is the leading time for orders?
Basically, it takes 7-15 days depending on the specific quantity of the order.
What payment methods are accepted?
We accept various payment methods including Paypal, T/T Bank transfer, and Western Union.
What kind of after-sales service is provided?
We track every order until the goods are received and welcome any feedback. You can contact us anytime for solutions regarding our products.
What is the minimum order quantity (MOQ)?
The minimum order quantity is as low as 1 PC for standard items.