❓ Frequently Asked Questions
Are you a factory or a foreign trade company?
We have our own factory to produce dog clothes and dog harnesses, and we also act as an agent for certain professional brands to provide a comprehensive product range.
Why should we choose you?
1) Reliable: We are a legitimate company dedicated to win-win partnerships.
2) Professional: We offer the exact pet products you need.
3) Factory Direct: High-quality control and reasonable pricing.
How about the shipping cost?
For smaller orders, we use couriers like FEDEX or DHL at competitive rates due to long-term cooperation. For large shipments, we offer sea freight options through our forwarder or yours.
How about the price? Can you make it cheaper?
The price is determined by the specific item (shape, size, and quantity). We provide the best quotations upon receiving a full description of your requirements.
What is the sample time and payment terms?
Samples typically take 3-10 days after confirmation. We accept T/T (30% deposit, balance after order completion), PayPal, and West Union.
Do you support OEM/ODM services?
Yes, we fully support OEM and ODM services, including custom logo printing and material specifications to meet your market needs.