Are You a Factory?
We are a factory producing pet products. Our facility covers an area of 20,000 square meters with strong production capacity and reliable quality control.
Do You Offer OEM/ODM Service?
Yes, we have extensive experience in providing OEM/ODM services. Custom design services are also available.
What is the Minimum Order Quantity (MOQ)?
For online orders, the MOQ is 1000pcs per model. For OEM/ODM, our standard MOQ is 1000pcs each, though we accept smaller trial orders.
What is your delivery time?
Samples are delivered within 5-7 working days. Bulk orders typically take between 15-30 working days.
How About Shipping methods?
We typically use express services (UPS, FedEx, DHL, etc.) along with sea and air freight. We work with stable logistics partners but can also use your preferred forwarder.
What are your payment terms?
Normally we accept T/T with a 30% deposit and the balance cleared upon order completion. Other payment methods can be discussed based on your needs.