Frequently Asked Questions
How do you control product quality?
We always provide a free pre-production sample before mass production and conduct a final inspection before shipment through our independent quality inspection line.
What products can I purchase from you?
You can buy Dog collars, Dog leashes, Dog harnesses, Dog leads, and various other OEM pet products. We accept customization for logos and designs with a low MOQ of 10pcs.
What is the leading time for orders?
Basically, it takes 7-15 days. The exact timeframe depends on the specific order quantity.
Which payment methods do you accept?
We accept Paypal, T/T Bank transfer, and Western Union for your convenience.
What is your after-sales service policy?
We track every order until the client receives the goods and provide professional solutions for any doubts or product issues you may encounter.
Where is your production base located?
Our factory is based in Guangdong, China, and we have been serving global markets including Europe, North America, and South America since 2017.